What payment methods can I use?
We accept payments by Credit Card: Visa, MasterCard, Amex, JCB. PayPal Shop Pay (Shopify) Apple Pay Google Pay We offer the following additional payment options by region: China Union Pay, Alipay, Wechat Pay, Alipay HK South Korean Samsung, Lotte, ...
What international shipping methods are available?
Japan Post: EMS, AirMail, ePacket, Economy Air (SAL), ePacket Light, Small Packets, Surface Mail Small Item When sending small items weighing less than 2kg. - ePacket: The service can be used by preparing an exclusive label online when sending a ...
I haven't received my package yet. What should I do?
All Bagg packages have tracking numbers and you can check your package's tracking record from your account. If there is an unexpected delay in the delivery of your parcel, we can submit an investigation request to your chosen shipping method: ...
What happens if some of the items in my order are out of stock?
If the product is out of stock, we will contact you within the same day. You may choose to cancel out-of-stock products or the entire order. If we do not receive your response within 2 days, we will cancel your order and refund you. Please note that ...
How do I use gift cards?
Please enter your gift card at checkout. Note that we only accept gift cards issued by Bagg.